FAQ
Our clothes are unisex and have standard sizing of 1) M = Female M/L & Male S/M and 2) L = Female: L/XL & Male M/L.
|
T-Shirt |
Shoulder |
Chest |
Waist |
Leg |
Sleeve |
|
M |
18.5” |
20” |
19.5” |
20.5” |
8” |
|
L |
19” |
23.5” |
24.5” |
23” |
8.75” |
|
Sweater |
Shoulder |
Chest |
Waist |
Leg |
Sleeve |
|
M |
18.5” |
22” |
20.75” |
31” |
22” |
|
L |
20” |
24.5” |
23” |
40” |
26” |
|
Jacket |
Shoulder |
Chest |
Leg |
Sleeve |
|
M |
18.5" | 42.25" | 22.5" | 23" |
|
L |
21" | 48" | 24.5" | 27.5" |
Packaging
All our clothes are packaged and shipped with #INVISIBLEBAG. They are products by Distinctive Action, that is based in Hong Kong. The bags are water-soluble, compostable and biodegradable, certified that it is non-toxic, leaves no harmful residues on earth, does not form microplastic in aqueous medium. It is not a plastic bag, it does not contain PP, PE, PVC.
Shipping
Orders below HKD$500 cost HKD$30 for shipping within Hong Kong. We offer free shipping for orders above HKD$500.
Standard international shipping for orders below HKD$1,500 is HKD$100. For orders above HKD$1,500, the shipping rate is HKD$50.
Most of our orders are shipped within a week of purchase from Hong Kong. For pre-orders, we will ship them within a week once our studio has completed production. Once your order is shipped, we estimate that you will receive your order within 3-9 days of its ship date. For international orders, the estimated delivery time could be longer. Shipping times may vary, but we will work our best to deliver your order as quickly as possible!
Return
Our returns are free within Hong Kong. If you wish to return an item, please let us know at more@eartheroproject.com within 7 days of receiving your Wear Earthero order, providing your reasons for return and/or exchange requirements, and we will let you know the arrangements.